About
Built by contractors, for contractors. Sort of.
TradeBaseAI is a founder-led AI automation agency. We don't sell generic software. We build custom AI systems specifically for home service and trade businesses — HVAC, plumbing, electrical, roofing, landscaping, and beyond.
Our founder, Mychail Van Wyk, started TradeBaseAI after watching trade contractors lose thousands in revenue every month to a single problem: slow lead response. The average contractor takes 47 hours to respond to a web lead. The contractor who responds in 60 seconds wins the job — almost every time.
So we built Donna. She's not a chatbot with canned responses. She's a fully conversational AI agent trained to handle real lead conversations — qualifying, scheduling, answering questions, and booking appointments. Deployed via SMS, web chat, or phone, she's always on, always professional, and never misses a lead.
What we believe
- Speed wins
The first contractor to respond to a lead wins the job. Full stop. That's why Donna responds in under 60 seconds, around the clock.
- You should be on the job, not the phone
Your value is in your hands and your expertise — not in chasing leads. We automate the intake so you can focus on the work.
- AI should feel human
Donna is designed to feel natural and helpful. No robotic IVR menus. No keyword-matching chatbots. Real conversation.
- Simple pricing, no games
Month-to-month. One setup fee. We earn your business every month or you leave. That's how it should work.
Trades we serve
If your business runs on local service calls and booked appointments, Donna works for you.
Want to talk to a human?
Reach out directly — we respond fast (obviously).
Stop losing jobs to contractors who answer faster.
No app needed. Just a text message.
(833) 309-7019